I've got a Samsung NE597N0PBSR induction range that's got an "all stop" (nothing works) error code E-84. The first occurrence was while under manufacturer warranty and it took the bumbling subcontractors 2 visits to figure out "that's a real error code!" and eventually they escalated to a higher level guy who replaced an entire main board. The entire process took over a month due to their scheduling restrictions and ordering replacement parts.
Now I'm getting the same error code for a second time, just over a year later. This time I'm out of mfg warranty, but I'm covered by a Sears Master Protection Agreement (this is in a rental apartment and I'm a remote owner so I don't mind paying extra to have the warranty guys on call). I'm concerned that when calling they literally did not have E-84 listed as an error code (again).
I have not found this to be a common error online (correct me if I'm missing some obvious slew of people with the same issue), so I'm wondering what's going on. It's super weird to have the same thing happen twice (different tenants in each case; and both were very light users of the unit). Perhaps someone here can enlighten me about what E-84 is?
Also, I'm quite willing to work on / repair this unit myself when I'm around. I'll be there in a week and if I could get my hands on a service manual I'd love to download it. Anyone know where to find those? I can't even find them for sale (let alone free download).
Thanks!
Now I'm getting the same error code for a second time, just over a year later. This time I'm out of mfg warranty, but I'm covered by a Sears Master Protection Agreement (this is in a rental apartment and I'm a remote owner so I don't mind paying extra to have the warranty guys on call). I'm concerned that when calling they literally did not have E-84 listed as an error code (again).
I have not found this to be a common error online (correct me if I'm missing some obvious slew of people with the same issue), so I'm wondering what's going on. It's super weird to have the same thing happen twice (different tenants in each case; and both were very light users of the unit). Perhaps someone here can enlighten me about what E-84 is?
Also, I'm quite willing to work on / repair this unit myself when I'm around. I'll be there in a week and if I could get my hands on a service manual I'd love to download it. Anyone know where to find those? I can't even find them for sale (let alone free download).
Thanks!
via Samsung NE597N0PBSR E-84 Error (second time)
by enkslcjue
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