NE59J7750WS/AC Samsung Dual Range - Broiler Comes On and Stays on during bake

The broiler element in our Samsung range sometimes comes on and stays on during convection bake in the upper oven. The broiler element stays on and gets very hot even when the oven gets to the set temperature.

Is the broiler element supposed to come on at all during the convection bake setting?

Any idea what would cause this?

I did an error code check and it listed "dC" which is a partition error which refers to the removable partition that divides the oven into two.
Not sure if ths error would be related to the broiler element problem.

Thanks

via NE59J7750WS/AC Samsung Dual Range - Broiler Comes On and Stays on during bake
by jk123